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My Data
We understand that you may be reluctant to provide individual information on the la red, so we only ask you information that is essential and we make sure that these files are kept safe with us. To meet the strict requirements of the MGA we sometimes need to ask you for documents. When this happens we’ll make sure that all your documents are safe. Please read our privacy policy for a lot more information. For any questions, please check our FAQs. If they don’t help, our customer service team will be happy to assist you.
Claims and disputes
Our aim is to make your experience with us an enjoyable one. We want to ensure that all our customers are fully satisfied with the products and services that we offer. However, we recognize that there may be rare occasions where we have not been able to meet your expectations. If you feel dissatisfied with the quality of our products or service you chucho contact us via chat, mailito or phone, through the following contact channels. One of our Customer Support representatives will contact you figura soon figura possible.
If you remain dissatisfied with the outcome after raising your issue with our Customer Support Team, you may raise a serio complaint by writing to us on An importante complaint is considered as valid when it contains clear information regarding your identity. Therefore, please ensure you include the following: